Welcome to Wellsites Support Site.

The aim of this site to provide information on Wellsites Customer Service and how to help you build your Website.

Wellsites Support Website.

This provides information on how to add, modify pages, texts, images and blogs.

Getting Started

Everyday Tasks

Download the Wellsites User Guide

You can also download a printable copy of the Wellsites user guide (this includes all the details included in the support pages in an Adobe pdf format) :

Download Wellsites Quick User Guide Download The Wellsites User Guide

Need an Adobe pdf reader- Download The Adobe pdf Reader

All  our User Guides can be found under  User Guides

Wellsites Customer Service

Wellsites are always looking ways to improve their Customer Service. Wellsites provide a number of methods to help their clients to resolve their queries.

Email support@wellsites.com.au or Fill in Wellsites Contact Form.

Technical Support Form

This is a new feature. When client logs onto their Administration site, they will now see a Technical Support Contact form on their dashboard.

Please just fill in the form and click SEND.  Wellsites Customer Support will contact you concerning your query. Please provide as much detail as you can in the Description box.

As always we are here to help. Please never hesitate to contact us.

Support Database

For any information concerning upgrades, outages, or queries  outside the scope of this website, you can access Wellsites Support Database.

Announcements (highlighted in yellow)  provides  information on scheduled  upgrades, outages and any other major issues that might effect our clients.

Clients can also submit tickets (highlighted in Green).  This is similar to Technical Support Form mentioned above. Only difference, when a query is submitted, a ticket number is automatically generated and sent to the client. That ticket number is then used to track the progress of the query both by Wellsites Customer Support and the Client.

The client can view any open tickets ( purple) they may have.

Click Here For Announcements