Archive for 'General'
Problems with MAC email
Posted on 02. May, 2012 by annamaria.
If you are having problems setting your email on MAC, try the following steps Open Mail Go to Mail, Preferences Select the accounts option from the top of the page Click the mail account concerned on the left of the page Select the “Advanced” tab Deselect “Use SSL” Select the “Account Information” tab In the [...]
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How do I access my webmail?
Posted on 17. Jun, 2011 by Support.
option1: There is a link in your footer called webmail which will allow you to access webmail. option2: In your browser enter your webaddress followed by webmail e.g mycompanyname.com.au/webmail. A webmail document is sent by Wellsites providing details of your login, password and how to access webmail. The document also provides information on how to [...]
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How do change the font on my website?
Posted on 17. Jun, 2011 by Support.
You change colour, type ( heading1, heading2, paragraph etc) of a word or sentence. But you cannot change the actual font type. This is configured within your actual theme. Any font changes MUST be submitted to Wellsites.
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Can receive email but can send
Posted on 06. Apr, 2011 by Support.
This usually occurs when trying to set-up a second account with Outlook. It is very likely that you use an ISP to manage your email. incoming mail server: mail+domainname.com ( as stated in the Wellsites webmail document) outgoing mail server: This should point to the server of your ISP
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SPAM
Posted on 06. Apr, 2011 by Support.
You can create filters to try and cut down on email spam. Login to your webmail account: domainname.co/webmail. Click on Email Filter Icon. Then you can set the filter against a subject, email address etc. If it is a yahoo address, you can report them directly to Yahoo. http://help.yahoo.com/l/us/yahoo/mail/classic/spam.html
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Removing Navigation Title from Page
Posted on 18. Mar, 2011 by Support.
For Aristeer theme only: The Naigavtion Menu heading is automatically placed at the top of the relevant. If you wish to stop that the simplest way is to comment out the text in post_title.php file. 1. Go to Appreance -> Editor 2. Select post_title.php Comment out the text: <! – WELLSITES: Comment out the link [...]
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Vertical Scroll Bar appearing in Article’s Bulleted List
Posted on 27. Oct, 2010 by Support.
If you are seeing vertical bars appearing in your bullet list, then a simple change in the stylesheet will fix this. Appearance -> Editor. Click on Stylesheet. Look for the following code: Current art-post ul li, .art-post ol ul li { background-image: url(‘images/postbullets.png’); background-repeat: no-repeat; padding-left: 13px;/* makes “ul li” not to align behind the [...]
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Hotmail messages being blocked
Posted on 12. Oct, 2010 by Support.
error message : A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: nobody@hotmail.com SMTP error from remote mail server after MAIL FROM: SIZE=1908: host : 550 SC-001 Mail rejected byWindows Live Hotmail for policy reasons. Reasons for rejection may [...]
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Fatel Error: When trying add or modifying a page
Posted on 12. Oct, 2010 by Support.
Problem: When trying to save a Page, the following error occurs: Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 316641 bytes) in //public_html/wp-includes/wp-db.php on line 529 Solution: The internal memory of wordpress needs to be increased. Contact Support@wellsites.com.au to do this for you. Temporary Solution: Is to deactivate a particular large [...]
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Fatel Error: During Upgrades
Posted on 12. Oct, 2010 by Support.
Problem: During either a wordpress upgrade or upgrade of certain plugins, the following error can occur: Downloading update from http://downloads.wordpress.org/plugin/si-contact-form.zip. Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 2256669 bytes) in /h/public_html/wp-includes/http.php1363 on line Solution: Deactivate Plugins. Carry out the Upgrade. Re-activate the plugins.
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