Welcome

Welcome to the Wellsites Customer Support and Information website

This website provides:

• Articles  that help you build your website.
• Product and Upgrade Announcements
• Scheduled Outages

Wellsites Customer Support Helpdesk

The “Customer Support Helpdesk” is the new method for you to contact Wellsites Support:
The aim of this service to help you easily keep track of your correspondence with Wellsites Support.
With the Helpdesk you will be able to

• generate a ticket for each new enquiry
•  track your support enquiries
• have your own account with a list of just your tickets

How Do I Access The Customer Support Helpdesk?

You can do this in 3 ways:

• Email– send an email to support@wellsites.com.au and we will register and open a ticket for you on your behalf.
• Website– follow the links from the main Support Website site at http://wellsites.info. (see image below)
• Directly- Customer Support Helpdesk has it’s own website at http://support.wellsites.info,

Download the Wellsites User Guide

You can also download a printable copy of the Wellsites user guide (this includes all the details included in the support pages in an Adobe pdf format) :

Need an Adobe pdf reader- Download The Adobe pdf Reader

All  our User Guides can be found under  User Guides

Wellsites Support Email Database

All our customers are automatically added to our Wellsites Support Email Database.  This helps us keep our customers informed of any major upgrades, news, unscheduled outages.

Feedback

Wellsites are always looking ways to improve their Customer Service.  Please email us or fill in our Feedback Form on ways we can improve our service.

As always we are here to help. Please never hesitate to contact us.